Understanding Your Order Fulfillment Process: A blog about order fulfillment


Order fulfillment is a crucial part of any e-commerce company.  You’ve put your heart and soul into creating the product. And now it’s time to get that product on the market.

Are you maximizing the power of your warehouse?  By streamlining your order fulfillment process, you can optimize your efficiency and serve your customers better.

1.What is order fulfillment

Order fulfillment is the process of managing all aspects of getting a product from your warehouse to the customer.  It begins with receiving an order.  And ends when that order is shipped or picked up by the customer. You may also hear it referred to as “fulfillment,” “order processing” or “picking.”

Order fulfillment is a crucial part of running an ecommerce business.  If you want to make sure your customers are happy. Then you need to keep their orders moving through the warehouse as quickly.

And efficiently as possible. That starts with streamlining your order fulfillment process so that every item is picked.  Packed and shipped on time—every time.

Here are five ways to streamline your order fulfillment process:

1)  Get organized.

2)  Automate parts of the process that don’t require human intervention (if possible).

3)  Keep inventory in an accessible place for easy picking and packing.

4)  Use software that helps you locate items quickly based on their SKU numbers or barcodes.

5)  Make sure your employees know exactly what they need to do when it comes time to fulfill orders:

so they don’t waste time looking for information.  Asking questions about how things should be done in the warehouse


2.Identifying the right warehouse provider

A good warehouse provider can help you maximize your efficiencies and reduce costs. Here are some things to consider:

1) What does their facility look like?

2) How is it laid out?

3) Are there any features that will improve your operations?

4) How much space do they have available for storing inventory?

5) Is there enough room in their loading dock area.  So that trucks can pull up and drop off shipments without causing delays?

6) What are the rates like for using their services. For example: 

per cubic foot of storage space rented or per square foot of floor space used by customers


3.Managing your storage and inventory

1) What is the cost of renting space from them?

2) How much does it cost to store a unit at their facility?

3) How are you billed for using their services.For example:

per cubic foot of storage space rented or per square foot of floor space used by customers?

4) Are there any additional fees (such as late-payment penalties) that could arise if you don’t make timely payments?

Managing storage and inventory is very important even if you are a part time business owner.

As a matter of fact, the better you manage your storage and inventory. The more profitable your business will become.

Managing your storage and inventory is easy if you follow these tips.

4.Tracking the status of shipments and deliveries

1) How do they track the status of shipments and deliveries?

2) Do you have to provide them with specific information about your shipments.  Deliveries in advance:

For example, manifest numbers, truck or trailer identification numbers, shipping dates and times?

3) Do they have a system that allows you to track shipments and deliveries online?

4)Do they offer other services related to the transport of goods by truck, train or air. For example:

load tracking, multimodal shipping , customs brokerage and freight forwarding?

On just about every shipment and delivery in the whole wide world. There is some kind of tracking involved. Whether it’s a UPS package on its way to your house.  A FedEx ground delivery, you can find out where your goods are and when they will arrive.


5.Understanding the processes and systems that are used to complete, track. And maintain all these elements, from order to delivery

Understanding the processes and systems that are used to complete. Track and maintain all these elements. From order to delivery can be a important part of being a successful eCommerce business owner.

By having a good grasp on what happens once your customer places their order. You can sell better and improve the customer experience.  

As an example: By knowing how long it takes for a delivery to be made you can communicate. This to customers in advance. Which will show them how reliable or unreliable you are as a company. You will also be able to reduce the risk involved with late delivery or lost orders.


6.Takeaway: Every detail of your order fulfillment process matters.


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